Effective Date: September 10, 2026
Privacy Policy
1. Introduction
Welcome to Unibox ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (unibox.bg) and use our contact form.
2. The Data We Collect
Because our website does not require account creation, the personal data we collect is minimal and limited to what you voluntarily provide or what is automatically aggregated by our servers.
Information Provided via Contact Form: When you reach out to us using the contact form on our site, we collect your Name, Email Address, and the contents of your message.
Automatically Collected Data: We automatically collect certain technical information when you visit unibox.bg to monitor site performance. Because we use privacy-friendly analytics, this data is strictly anonymized. It does not use tracking cookies and cannot identify you personally. We only see aggregated statistics such as page views, general regional location, and device types.
3. How We Process Your Data & Legal Basis
Under the General Data Protection Regulation (GDPR), we process your information for the following specific purposes.
To Respond to Your Inquiries: We use the information you submit through our contact form strictly to answer your questions, provide support, or discuss our services with you. Legal basis: Consent and/or Legitimate Interest in communicating with our site visitors.
To Maintain and Improve Our Website: We use automatically collected analytics data to monitor site performance and improve the user experience. Legal basis: Legitimate Interest.
4. Third-Party Service Providers
We do not sell, rent, or trade your personal information. We only share data with trusted third parties that help us operate our website and manage communications:
Website Hosting: Vercel hosts unibox.bg and ensures it remains secure and accessible.
Analytics Tools: We use Vercel Web Analytics to understand website traffic. Vercel Web Analytics operates entirely without cookies and does not collect or store raw IP addresses or personally identifiable information. Instead, visitors are identified by a temporary hash that resets daily, ensuring you cannot be tracked across different websites or days.
Performance Monitoring: We use Vercel Speed Insights to understand how the website performs on real devices. It collects anonymous performance measurements, such as loading and interaction times, without using them to identify individual visitors or reconstruct browsing sessions.
Email & Communication Platforms: We use third-party email providers to securely receive and reply to the messages you send via our contact form.
5. Cookies and Language Preferences
Our website does not use advertising, profiling, or analytics cookies.
When you choose a language, we store a first-party cookie named NEXT_LOCALE so the website can remember your preference. The cookie contains only your selected language, is retained for one year, uses the SameSite=Lax setting, and is not used to track you. Because it is created in response to your language selection and is required to remember that preference, it does not require a separate consent banner.
You can remove this cookie at any time through your browser settings. If removed, the website will determine the language again on your next visit.
6. Data Retention
We retain the personal information submitted through our contact form only for as long as necessary to fulfill the purpose of your inquiry, or as required by law. Once our communication is concluded and there is no ongoing business relationship, your contact details and message will be securely deleted.
7. Your Data Protection Rights (GDPR)
As a resident of the European Economic Area (EEA), you have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data from our records.
Object to or restrict the processing of your data.
To exercise any of these rights regarding the information you submitted, please contact us using the details below.
8. Security
We implement appropriate technical and organizational measures to protect the information submitted through our site from unauthorized access, alteration, or destruction. However, please be aware that no transmission of data over the internet or via email is completely secure.
9. Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Effective Date" at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Unibox Ltd.
Gotse Delchev Blvd 104
1404 Sofia, Bulgaria